1. PARTIES

COMPANY (SELLER)
  • Company: Klen, Dağ Mağazacılık Tekstil E-Ticaret San. Tic. Ltd.
  • Tax N/O: 2651164419 - Arda
  • Address: Abdurrahman mah. Sehit emniyet mud. Ertan nezihi turan cad. Yasar atli plaza no:7/43 Merkez 22100, Edirne/Turkey
  • Phone: +90 284 213 00 03
  • E-mail: online@klen.com.tr
CUSTOMER (BUYER)
  • Customer firstname: {customer.firstname}
  • Customer lastname: {customer.lastname}
  • Delivery address:{customer.delivery_address}
  • Invoice address: {customer.invoice_address}
  • Phone : {customer.phone} {customer.phone_mobile}
CART DETAILS
  • Products: {cart.list_items}
  • Shipping price: {carrier.price} EUR
  • Total price:{cart.total} EUR

2. SHIPPING METHODS

Free shipping on all orders over 75€. Klen makes product shipments to all countries in 2-4 business days. You can check the list of regions and prices listed below.

  • Europe: 5€
  • Asia: 5€
  • North & South America: 5€
  • Rest of The World: 5€

3. PAYMENT METHODS

Credit Card & Bank Card (Visa and Mastercard)

4. CUSTOMS CLEARANCE

All product prices, which are sold in Klen online store was organized according to the tax laws of the Republic of Turkey. Tax practices of the above countries are not included in the sales prices.

Attention to our customers who will shop international;

We would like to remind you that you will not be able to deliver your orders reaching your country's customs without paying the customs and duties that will be applied in your country's laws. In order to receive your orders, you must pay fees such as customs duties & fees as determined by your country's laws. All customers who will be shopping abroad on Klen are deemed to have accepted the customs declaration and necessary payments in this text. Otherwise Klen will accept no responsibility.

5. RETURN AND EXCHANGE POLICY

Our customers have the right of withdrawal without any justification within 14 (fourteen) days from the delivery of the products to them.

a. Return Policy

a.1. The billing date of the product should not exceed 14 days.

a.2. The product must not be used for any other purpose than for trial use.

a.3. The product, product box and other accessories must not been damaged.

a.4. The product is expected to be shipped completely with all accessories and invoices.

b. Exchange Policy

b.1. We accept your exchange requests for products originating from the production defect.

b.2. We accept your requests for change during damage and deformation in the course of cargo carriage.

c. Cases Not Including The Right To Withdraw

c.1. Return or exchange of personalized products is not acceptable.

c.2. Return or exchange is not accepted in the event of damage due to user error or damage to the product or accessories.

c.3. In case of incomplete sending of all accessories of the product and product, return and exchange are not acceptable.

We reserve the right to legally refuse your package and / or refund if your request for refund or exchange does not comply with the terms of Portalusso's policies.

D. Return / Exchange Address and Fee

d.1. In the event of damage during transportation, the products you will send for replacement should be shipped to us by the shipping company to which you have sent you your product. Your products sent by other companies will not be considered for change. Please send us your packages by means of UPS Express.

Note: In case of returning or exchanging products other than those mentioned in item d.1., the shipping fee belongs to your party.

We ask that you send your packages to the following address for return and exchange:

Klen Distribution Center

Address: Abdurrahman Mahallesi Sehit Emniyet Muduru Ertan Nezihi Turan Caddesi Yasar Atli Plaza No:7/43 22100, Edirne/Turkey

Ph: +90 (284) 2130003

E-mail: online(at)klen.com.tr

6. SITE INFORMATION AND PRODUCTS

3.1 Information. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.

4. Products. Klen’s products are sold the e-commerce section of the "Klen's" Website. The e-commerce section of ”en.klen.com.tr” Site for the Turkey is for the entire globe. Prices stated for Turkey on this Site are T.R. mainland prices only. Shipping cost vary from country to country and is left for purchaser to choose. Any purchase from other Web sites are made entirely at the risk of the purchaser, with regard to the authenticity of such items.

5. Klen prides themselves on the importance of intellectual property rights of others and asks users of the Site to have the same respect. If there is a chance that you feel that any content on this site has infringed your copyright we urge you to inform us immediately.

6. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

7. PURCHASE FOR PERSONAL USE ONLY

You may purchase Klen products for personal use only and not with the intention of resale. By placing your order, you are certifying that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

8. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warranty that your use of our service will be uninterrupted, timely, secure or error-free. We do not warranty that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

8.1 ALL COMPANY PRODUCTS ON THIS SITE AND ALL CONTENT CONTAINED IN OR ACCESSED THROUGH THE SITE AND ALL PRODUCTS PURCHASED ON THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, THE COMPANY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR THAT THE PRODUCTS AND/OR CONTENT AVAILABLE ON OR THROUGH THE SITE IS ACCURATE, COMPLETE, RELIABLE, CORRECT OR ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL MATTER. YOU AGREE THAT YOUR ACCESS TO AND USE OF THE SITE AND YOUR PURCHASE OF PRODUCTS ON OR THROUGH THE SITE ARE AT YOUR SOLE RISK.

8.2 Our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or countries do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or countries, our liability shall be limited to the maximum extent permitted by law.

8.3 THE LIMITATION OF LIABILITY SET FORTH ABOVE SHALL APPLY TO EVERY FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE OR OTHER TORT, AND SHALL SURVIVE ANY BREACH OF THE TERMS, THE PRIVACY POLICY, THE SHOPPING POLICY OR ANY AGREEMENT, OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THE TERMS, THE PRIVACY POLICY, THE SHOPPING POLICY OR AN AGREEMENT OR ANY EXCLUSIVE REMEDY.

9. INDEMNIFICATION

9.1 You agree to indemnify, you agree that you are personally responsible for your use of the Site, and in addition to any indemnification obligations set forth in “Other Site Content and Proprietary Rights,” defend and hold harmless Klen and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

9.2 Notwithstanding the foregoing, if an indemnification obligation arises from damages sustained by the parties (as opposed to a third party), then the indemnification obligation shall not include the obligation to defend. Klen reserves the right, at your expense, to assume control of the defense of any claim subject to the above indemnity. You agree to cooperate with Klen, at your own expense, in any such matter. You agree not to settle any indemnified claim without the Company’s prior written consent.